Why VIME?

Advantages of the VIME service :

• VIME, , by its own organization, has a philosophy that adapts to the local necessities of each associated hotel.
• VIME has developed the “know how” which combines the national and international hotel experience, but adapted to the profile of their client.
• VIME has chosen the quality and personalization of their service as their main competitive argument and for that purpose they have a distinguished sign that is included in their slogan: Your satisfaction, our commitment.
• VIME has detected that the perceptions received by the client, through their equipment and decoration, are an important part of the quality of the service. In order to cover this necessity, they offer in their proposal to provide the projects for the equipment and decoration.
• VIME offers in their services the development of a business strategy that allows to emphasize the competitive image and to establish, from the beginning, a suitable relation “quality - image - price”.
• VIME contemplates, within their proposal, the structure of a highly qualified group of personnel who, combined with the permanent management service, allows to diminish, in general, the total costs; and especially, the costs of the superior salaries.
• VIME provides, for an extremely competitive cost, an integrated system of hotel administration, which has received, and continues to receive excellent comments that are based on comparisons made with the rest of the hotel systems traditionally used by the international chains.
• VIME can give theory training courses, prior to the opening of a new unit, in each complex; and practical courses in their own hotels. In addition they offer, “in case of being necessary”, the training and supervision of the post-opening by means of sending their own specialized personnel to the new hotel.

It should be emphasized that this training is made based upon an idiosyncrasy and philosophy adapted to the character of each company.

• VIME offers to actively participate in the process of the design of the structure of tariffs and commissions as a means to boost or promote the commercial strategy.
• VIME imposes as a condition to operate under their brand, that the new hotel is put under a supervision process.
• VIME incorporates to their services the design of both internal and external communication strategies of the associated hotel.
• VIME provides the data base of incorporated clients of the chain in their software.
• VIME provides their associates with the corporative agreements of reservations which have been signed.
• VIME provides their associates with a specifically designed advertising system. For this purpose a monthly fund will be created and allocated towards promotion which VIME will channel, in proportional parts, towards advertising strategies of regional and local character which, obviously, will radiate a synergical effect for all the participants of the chain.
• VIME collaborates in the selection and the training of the accounts executives of each one of their associates.
• VIME provides the Manuals of the Administrative Procedures of each one of the areas, as well as Manual of Quality and the Control of Management, training the personnel for the implementation of the same.
• VIME gives their associates the corporative agreements for credit cards, telephone, banking, of corporative suppliers, diminishing therefore, the volume of the operative costs.
• VIME designates for each associate a contact person who channels all the consultations and suggestions of the associates.
• VIME provides a development of indicators of management that culminate in the preparation of a control table or a detector of anomalies, adapted to each hotel.
• VIME provides their associates with a specifically designed budget system that allows them to measure the fulfilment of the objectives set by each unit of the business.
• VIME develops a control and managerial support program for each associated unit, and a routine of quality audit and maintenance.